Unable to send commands to Chamberlain garage doors
Identified - Some users are unable to send commands to Chamberlain Garage Doors. Re-adding the garage doors to Wink may resolve the issue. We're working closely with Chamberlain on a fix.
Oct 19, 16:11 UTC
wink.com   ? Operational
Wink Core API   ? Operational
Wink Hub API   Operational
Nest integration   Operational
Honeywell integration   Operational
Chamberlain MyQ integration   Partial Outage
Sensi integration   Operational
Echo Integration   Operational
Canary Integration   Operational
Wink Phone Support   Operational
Arlo Integration   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Production API Apdex
Fetching
Past Incidents
Oct 23, 2018

No incidents reported today.

Oct 22, 2018

No incidents reported.

Oct 21, 2018

No incidents reported.

Oct 20, 2018

No incidents reported.

Oct 18, 2018
Connectivity Issues
Resolved - This issue has been resolved.
Oct 18, 21:48 UTC
Update - An upstream provider of the Wink Platform is continuing to experience connectivity issues. We are monitoring the situation.
Oct 18, 19:41 UTC
Identified - We have identified the issue and are implementing a fix.
Oct 18, 14:05 UTC
Investigating - We are currently investigating an issue that is preventing users from controlling devices remotely.
Oct 18, 13:06 UTC
Oct 17, 2018

No incidents reported.

Oct 16, 2018
Hub 1 to Hub 2 transfer issues on Wink platform
Resolved - A Hub update has been released with a fix for Hub transfer. Please update your Hub and you will be able to successfully transfer your devices from Hub 1 to Hub 2.
Oct 16, 15:44 UTC
Investigating - We are investigating an issue that is preventing Wink Hub 1 from successfully completing a transfer of Hub connected devices to Wink Hub 2.
May 24, 16:08 UTC
Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018
Unable to send commands to Sensi Thermostats
Resolved - This issue has been resolved.
Oct 12, 14:54 UTC
Investigating - We are investigating an issue where users are unable to send commands to Sensi thermostats. Manual changes on the thermostat, or in the Sensi app, are still reflected in Wink.
Oct 11, 15:57 UTC
Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

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