Wink Connectivity Issues

Incident Report for Wink

Resolved

This incident has been resolved.
Posted May 08, 2019 - 15:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 04, 2019 - 15:07 UTC

Update

We are currently investigating an issue on iOS regarding failure to update device states. While a fix is implemented, users on iOS are advised to force-quit and reopen the app before attempting to control devices. This will accurately update the device states, at which point devices will be controllable.
Posted May 03, 2019 - 16:14 UTC

Investigating

We are currently investigating an issue with device states reporting incorrectly. This may have an adverse effect on device commands, as well as push notifications being sent successfully.
Posted May 02, 2019 - 22:52 UTC
This incident affected: Wink Core API.